How fast can a Roof Replacement technician arrive in Arizona, AZ?+
For active leaks or storm damage, we prioritize calls across Arizona, AZ and typically have a crew on-site within a few hours. Standard inspections and estimates are usually scheduled within 24 to 48 hours, often sooner depending on how close you are to one of our staged crews.
How does your pricing work?+
We give every Arizona, AZ customer a detailed written estimate before any work begins. No hidden fees, no change-order surprises unless you ask us to add scope.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Roof Replacement in AZ, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What emergency roofing services are available in Arizona, AZ?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris anywhere in Arizona, AZ. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Will you work directly with my insurance company?+
We regularly coordinate directly with insurance adjusters across Arizona, AZ and provide the photo documentation and scope reports they need to process claims efficiently.
How many days will a reroof take at my Arizona, AZ property?+
Most residential replacements across Arizona, AZ take one to three days depending on roof size, pitch, and material, weather permitting. We'll give you a specific timeline in writing as part of your estimate.
What roofing materials do you install?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Every Roof Replacement job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Do you do pre-listing or pre-purchase roof inspections?+
Yes, we perform pre-purchase and pre-listing inspections throughout Arizona, AZ with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
How do I know if you cover my address?+
Our dispatch network reaches most of Arizona, AZ. If you're not sure whether your address is covered, one quick call confirms it immediately.
